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Privacy Policy

Website: www.optolab3d.com

Effective Date: 23/03/2026

Last Updated: 23/03/2026

1. Introduction

This Privacy Policy explains how Optolab 3D Technologies Ltd. ("Optolab", "we", "us", or "our") collects, uses, stores, protects, and otherwise processes personal data through www.optolab3d.com (the "Website").

We are committed to handling personal data lawfully, fairly, and transparently, and in accordance with the General Data Protection Regulation (GDPR), applicable Irish data protection law, and other applicable legal requirements.

This Privacy Policy applies to personal data collected through the public areas of the Website, the member area, contact forms, registration forms, enquiry forms, cookies, analytics tools, and other communications or interactions carried out through the Website.

2. Data Controller

For the purposes of applicable data protection law, the data controller is:

Optolab 3D Technologies Ltd.

Website: www.optolab3d.com

Email: hello@optolab3d.com

Telephone: 00 353 86 858 9020

Registered Office: Kilmurray, Johnstownbridge, Enfield, Co. Meath, Ireland A83 P642

Company Registration Number: 705525

3. Categories of Personal Data

We may collect and process the following categories of personal data:

  • identity data, such as name, title, job title, and organisation name
  • contact data, such as email address, telephone number, postal address, and communication preferences
  • account data, such as login information, registration status, access permissions, and account activity
  • enquiry data, such as information submitted through contact forms, demonstration requests, registration forms, school enquiries, optician enquiries, or similar forms
  • communications data, such as emails, messages, support queries, and correspondence records
  • technical data, such as IP address, browser type, device information, operating system, and referring URLs
  • usage data, such as page visits, navigation paths, clicks, downloads, session activity, and interaction data
  • marketing and preference data, such as communication preferences and engagement with lawful marketing communications
  • any other personal data voluntarily submitted through the Website.

4. Personal Data Submitted Through Forms

Any personal data submitted through forms on the Website is treated as private and handled in accordance with GDPR and applicable law.

This includes, without limitation:

  • contact forms
  • demonstration request forms
  • member access request forms
  • registration of interest forms
  • school-related enquiry forms
  • professional or partner enquiry forms
  • any other forms made available on the Website.

You should submit personal data only where you have a lawful basis to do so. If you submit personal data relating to another person, you are responsible for ensuring that you have the necessary authority, notice, or consent where required by law.

5. Purposes of Processing

We may process personal data for the following purposes:

  • to respond to enquiries and communications
  • to assess and process demonstration requests or access requests
  • to manage member-area applications and accounts
  • to provide and administer Website features and services
  • to authenticate users and manage access
  • to maintain the security, confidentiality, integrity, and functionality of the Website
  • to improve Website performance and user experience
  • to communicate with schools, professionals, parents, clinics, partners, and prospective clients
  • to comply with legal, regulatory, and contractual obligations
  • to establish, exercise, or defend legal claims
  • to send service-related or lawful marketing communications where permitted.

6. Legal Bases for Processing

Under GDPR, we rely on one or more of the following legal bases:

  • consent
  • performance of a contract
  • taking steps at the request of the data subject prior to entering into a contract
  • compliance with a legal obligation
  • legitimate interests.

Our legitimate interests may include operating and improving the Website, managing enquiries, protecting our business, maintaining security, preventing misuse, managing business relationships, and administering access to confidential member-area content.

7. Member Area and Confidentiality

The Website includes a confidential member area intended only for authorised users.

We may process personal data associated with member registration, login, authentication, account activity, access logs, and related security events for the purpose of:

  • managing access rights
  • protecting confidential content
  • ensuring account security
  • investigating suspected misuse
  • maintaining the integrity of the member area.

8. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the Website, remember preferences, support secure login, analyse traffic, improve functionality, and understand how visitors interact with the Website.

Further details are set out in our Cookie Policy.

Where required by law, non-essential cookies will only be used with consent.

9. Disclosure of Personal Data

We do not sell personal data to advertisers.

We may disclose personal data where necessary to:

  • hosting and website platform providers
  • analytics, IT, security, and communications providers
  • professional advisers
  • service providers supporting our operations
  • competent authorities, regulators, courts, or law enforcement bodies where required by law
  • other parties where disclosure is necessary to protect legal rights, comply with obligations, or perform contractual or pre-contractual steps.

Where third parties process personal data on our behalf, we take steps to ensure appropriate safeguards are in place.

10. International Transfers

Where personal data is transferred outside the European Economic Area, we will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with GDPR, including standard contractual clauses, adequacy decisions, or other lawful mechanisms where applicable.

11. Retention of Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including legal, regulatory, contractual, administrative, and operational purposes.

Retention periods will vary depending on the nature of the data, the purpose of processing, legal obligations, dispute risk, and business need.

When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

12. Security Measures

We take reasonable and appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, damage, disclosure, or access.

However, no website, transmission method, server, or storage system can be guaranteed to be completely secure.

13. Data Subject Rights

Subject to applicable law, data subjects may have the right to:

  • request access to personal data
  • request rectification
  • request erasure
  • request restriction of processing
  • object to processing in certain circumstances
  • request data portability where applicable
  • withdraw consent where processing is based on consent
  • lodge a complaint with a supervisory authority.

Requests may be submitted using the contact details below.

14. Children's Data

The Website is not intended for unsupervised use by children.

Where information relating to a child is submitted through the Website in connection with school, screening, parental, or related enquiries, such information must only be submitted by a person with lawful authority to do so and in accordance with applicable law.

15. Third-Party Websites

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Website together with the revised effective date or last updated date.

17. Contact Details

Optolab 3D Technologies Ltd.

Website: www.optolab3d.com

Email: hello@optolab3d.com

Telephone: 00 353 86 858 9020

Registered Office: Kilmurray, Johnstownbridge, Enfield, Co. Meath, Ireland A83 P642

Company Registration Number: 705525

18. Supervisory Authority

If you are located in Ireland or the European Union and believe that your data protection rights have been infringed, you may have the right to lodge a complaint with the appropriate supervisory authority, including the Irish Data Protection Commission where applicable.


Cookie Policy

Website: www.optolab3d.com

Effective Date: 23/03/2026

Last Updated: 23/03/2026

1. Introduction

This Cookie Policy explains how Optolab 3D Technologies Ltd. ("Optolab", "we", "us", or "our") uses cookies and similar technologies on www.optolab3d.com (the "Website").

This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions of Website Use.

2. What Cookies Are

Cookies are small text files placed on a user's device when visiting a website. They help websites function correctly, remember preferences, improve security, support access control, and provide information about how users interact with a site.

Similar technologies may include pixels, tags, scripts, local storage, and analytics tools.

3. Categories of Cookies We May Use

We may use the following categories of cookies and similar technologies:

3.1 Strictly Necessary Cookies

These cookies are essential to the operation of the Website and may be used for core functions such as page navigation, session continuity, security, form support, and access to restricted or member-only areas.

3.2 Functional Cookies

These cookies remember user preferences and choices, such as language, region, login state, or other functional settings.

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors use the Website, such as which pages are visited, how long users remain on pages, whether errors occur, and how users navigate the Website. This helps us improve performance and usability.

3.4 Marketing or Communication Cookies

Where used, these cookies may help us measure campaign effectiveness, understand engagement, or support lawful marketing and communication activities. These will only be used where permitted by law and, where required, with appropriate consent.

4. Purposes of Cookie Use

We may use cookies and similar technologies to:

  • ensure the Website functions properly
  • maintain security and access control
  • support member login and session continuity
  • remember user preferences
  • analyse Website performance and traffic
  • improve Website content and usability
  • support lawful communications and service improvement.

5. Consent

Where required by law, we will request consent before placing non-essential cookies on a user's device.

Strictly necessary cookies generally do not require consent because they are essential to the basic operation and security of the Website.

Users may withdraw or adjust cookie preferences at any time through the cookie management tools made available on the Website, where applicable.

6. Third-Party Cookies

Some cookies or similar technologies may be set by third-party services used by or integrated into the Website, such as analytics providers, embedded content providers, hosting providers, communications services, or security tools.

We do not directly control third-party cookies, and their use is governed by the relevant third party's own privacy and cookie policies.

7. Managing Cookies

Most browsers allow users to manage cookies through browser settings. Users can usually:

  • view stored cookies
  • delete cookies
  • block cookies
  • block third-party cookies
  • clear stored data on browser exit.

Please note that disabling certain cookies may affect the security, functionality, or availability of parts of the Website, including the member area.

8. Member Area and Access Control Cookies

Because the Website includes a confidential member area, some strictly necessary cookies or equivalent technologies may be used to manage secure login, session continuity, authentication, access control, and security-related functions. These are important to help protect confidential information and ensure that only authorised users can access restricted content.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Updated versions will be posted on the Website together with the revised effective date or last updated date.

10. Contact Details

Optolab 3D Technologies Ltd.

Website: www.optolab3d.com

Email: hello@optolab3d.com

Telephone: 00 353 86 858 9020

Registered Office: Kilmurray, Johnstownbridge, Enfield, Co. Meath A83 P642

Company Registration Number: 705525

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